Sunday, 1 July 2012

[RANT] Comcast sucks... Literally

So in the past few months, I've had some internet issues with Comcast. Usually I'm told that it involves maintenance in our area but for some reason, it's super random... and ALWAYS happens when I'm helping someone else or playing online with someone else. My internet would randomly cut off and wouldn't come back on for a certain period of time. This can range from 1 minute to 2 days... At least from what I encountered. This time was 3 hours and I have had enough of this bullshit. I honestly want to know what kind of "maintenance" these guys are doing because this is beyond acceptable. I have to deal with this bullshit? Here are some of the times when their so-called "maintenance" literally ruined my day.

  • There was a time when I was helping a college student with something via Skype. My internet cut off for about 2 hours and when it came on the other user was offline.
  • The internet and TV randomly cut off for 3 hours while I was HOSTING a Minecraft Server. The people I was playing with didn't come back for the remainder of the day.
  • I was doing a project (Last minute stuff), and the internet cut off for the remainder of the night.
  • I was playing PS3 with a friend and my brother online. We were disconnected from our friend and the server we were on. When it came back on, our friend didn't want to play anymore.
  • I was assisting someone via TeamViewer (Remote Control) when my internet cut off for the remainder of the night. The person just went with a system restore.
  • I was once uploading a 3 GB video to YouTube when my internet hiccuped several times that day. The video never got uploaded because I eventually ragequitted.
For their information, I've locked out my iPhone's SIM due to a PUK code which I'm too lazy to reobtain. I can NOT utilize 3G.

One Comcast Employee once told me that the hiccuping is a new security feature, which changes my IP every hiccup. First off, this is a LIE. I checked "WhatIsMyIP" and the IP doesn't change. Second, why should they do that? I'd rather just reset my damn router and get a new IP. Better than this... Security feature... If it is one. Third, there should be no excuse for a hiccup. There is really no maintenance going on. If they really needed to cut the internet off seemingly almost every 36 hours for maintenance then they suck... badly.

Seriously, go to hell Comcast. You suck.
~DKK

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